Key Responsibilities
- Facilitate and support training sessions conducted onsite or virtually.
- Manage class administration, including attendance, participant engagement, assessments, and training setup.
- Coordinate training venues, hotels, trainers, and vendors for smooth program delivery.
- Act as the main contact person for clients, handling training logistics and post-training documentation.
- Set up and manage training platforms (Zoom, Webex, TPGateway, TMS) and process participant registrations.
- Ensure training records are accurate and compliant for government funding and grant claims.
- Support audits, documentation reviews, and other administrative duties as required.
Key Requirements
- Minimum 2 years' experience in training coordination, training operations, or a similar administrative role.
- Excellent communication skills and confidence interacting with participants, clients, and stakeholders.
- Customer-focused with a professional and service-oriented attitude.
- Well-organized, detail-oriented, and able to manage multiple tasks and deadlines.
- Comfortable using digital systems and learning new technologies.
- Proactive, adaptable, and committed to delivering accurate, high-quality work.